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Frequently Asked Questions

How do I log in to the CryptoInvestorX website?

Click on the button labeled LOGIN in the upper right corner of the website.  If for some reason it is not displaying, you can visit cryptoinvestor.com/login. Your username and password are required to log in to the subscriber areas of the CryptoInvestorX website. If you are a current subscriber, you should have received an e-mail from us within a few moments of subscribing. This e-mail contains your username and password. If you have misplaced this e-mail or can’t remember your password, click here.

I forgot my username and password, what do I do now?

If you forgot your username or password, click here and follow the instructions.

How do I learn more about Bitcoin?

Bitcoin is a digital cryptocurrency and peer-to-peer payment system. For more information about Bitcoin, see CoinDesk’s Beginners Guide to Bitcoin.

How much should I invest in a single position?

Our internal guideline is to limit our single position size to about 5% of our total crypto portfolio, and we do so fairly uniformly. In some cases, where we feel particularly confident, we may exceed 10% but we don’t recommend it to anyone but the most risk-tolerant.

Why can't you answer my questions about particular investments?

SEC regulations prohibit us from giving personal investment advice. We specifically do not make investment recommendations for the very reason that we do not know your individual circumstances or your individual investment goals. We make investment decisions that are appropriate for our investment strategy and we publish that information for educational purposes only – i.e. to alert you to opportunities that you may not be aware of.

Our commentaries, trade alerts, and portfolio positions should never be interpreted as personal investment advice. You should speak with a financial advisor before acting on any investment ideas you see on our site or elsewhere.

I've never traded cryptos before. How do I open an account?

We can’t recommend a specific exchange but, for beginners, opening an account with an exchange that accepts bank deposits is typically the first step.  Exchanges that accept bank deposits include Coinbase/GDAX, Gemini, and Kraken.

We provide detailed instructions for opening exchange accounts within the Special Reports section of the Subscriber Home.

How do I update, change, or cancel my subscription?

To make changes to your subscription, click on My Account in the footer bar of the website.

My question still wasn't answered. How can I contact you?

Please see our main office contact information located directly below these frequently asked questions.

CONTACT FORM

If your question was not answered via the frequently asked questions above please contact us using the contact form. If you have a billing question or wish to order by phone (including upgrades or cancellations), please call:

(888)-233-1431

NOTE: Fields containing an asterisk * are required for successful submission of form.